The Institute of Banking Personnel Selection (IBPS) is a self-governing organization created to develop and execute top-notch methods for evaluating candidates and hiring decisions for various bank firms.

Speed, Accuracy, and Confidentiality are the institute's guiding principles in all of its endeavors. It makes an effort to do this by fusing cutting-edge technology with academic achievement.

The Bank PO's complete form is Bank Probationary Officer. It is a managerial-level post offered in different public and Private Sector Banks across India. It is one country's most reputed and highly acknowledged job profiles.

The Probationary Officer test is one of the most sought-after bank examinations. Thus candidates who have begun their search for a job in the banking industry must be familiar with it.

IBPs conduct bank PO exams. The list of banks in the PO exam is listed below:

• UCO Bank
• Bank of India
• Bank of Baroda
• Indian Bank
• Canara Bank
• Central Bank of India
• Punjab and Sind Bank
• Punjab National Bank
• Indian Overseas Bank
• Union Bank of India

Roles

The post of a Probationary Officer in any Public Sector Bank comes with many responsibilities. Candidates must know the Bank PO job profile and its obligations well. Given below are the Bank PO roles:

Handling client complaints

No matter how efficient the bank is, customer complaints will inevitably arise. They must constantly be recognized and successfully handled. Customers will perceive that you don't appreciate their feedback if you ignore or disregard their problems.

Being a Bank PO means you have to deal with complaints. Here are some processes that can be used while handling complaints.

• Listen to the complaint.
• Record details of the complaint
• Get all the facts
• Discuss options for fixing the problem
• Act quickly
• Keep your promises
• Follow up 

Public relations officer

A public relations officer is an expert in maintaining a company's, organization's, or client's favorable reputation. Public relations officers are mostly the first point of contact for organizations looking to reach out knowledgeably.

They increase awareness through distributing press releases, social media, and other forms of communication. Some of the primary task public relation officer performs are:

• Create public relations initiatives and media relations plans.
• Maintain open contact with top management and work with internal teams (such as the marketing department).
• Edit and improve publications and advertising materials (brochures, videos, social media posts, etc.)
• Produce and release press releases.
• Plan PR activities (such as open days and press conferences) and act as a spokesman for the business.
• Look for joint ventures, sponsorships, and advertising possibilities.
• Respond to questions from the public and the media.
• Monitor news coverage and stay current with market developments.
• Create and deliver PR reports

Here are some tips that can help to ace Public Relation Officer Work

• Make time to stay organized
• Prioritize the information onslaught
• Stay active on social media
• Follow the Influencers
• Read, Read, and Read some more
• Polish your blogging skills
• Understand SEO concepts
• Understand analytics and measurement
• Get feedback on your pitches

Management duties

These are the basic demands of the manager's position for Bank PO.

• Training new employees
• Coaching and developing existing employees
• Dealing with performance problems
• Supporting problem resolution and decision-making
• Conducting timely performance evaluations
• Monitoring performance
• Monitoring and controlling expenses and budgets
• Tracking and reporting scorecard results to senior management
• Planning and goal-setting for future periods

Supervisor of the clerks

Various tasks like Account Opening, Management of cash are done under the supervision of the Probationary officer. Supervising a group of clerks needs some supervision skills. A detailed process on how you can oversee a group of employees is given below.

• Get to know your employees.
• Treat employees as people.
• Believe you are a leader.
• Sit back and listen
• Verify work
• Feedback is your friend.

Loan-related documentation.

Loan officers assess, approve, or suggest that loan applications from individuals and companies be approved. Commercial banks, credit unions, mortgage firms, and other financial organizations employ most loan officers. The roles and responsibilities of PO while issuing loans are listed below in detail:

• Meet with loan applicants to identify their needs and collect information for loan applications.
• Analyze active loan files regularly and recommend solutions to speed up the loan process.
• Complete loan contracts and teach clients about policies and regulations.
• Interview applicants to define financial eligibility and establish debt payment plans.
• Monitor and update account records.
• Submit loan applications promptly.
• Prepare detailed loan proposals.
• Reject loan applications and explain deficiencies to applicants.
• Respond to applicants' questions and resolve any loan-related issues.
• Operate in compliance with laws and regulations.

Issue ATM cards, checkbooks, Demand Drafts 

PO is tasked with issuing ATM cards, checkbooks, and Demand Drafts. These are detailed descriptions of their task.

• Handling Management and Issuing Systems for the fast approval process
• Performing testing of the card issuance and card management systems by coordinating with external vendors and internal stakeholders if required
• Defining the branch and customer requirements and issues and identifying the problem to solve out
• Managing the stocks

FAQs

Q. What does a Bank PO do?

Ans: Bank PO works as an assistant manager at the branch office where they are assigned. A Bank PO will go through a probationary phase during which they may be required to perform administrative and management tasks.

Q. Is a B.Tech student eligible for the IBPS PO exam?

Ans: Graduate students from all fields of study are eligible to take the IBPS PO test.

Q. Is 60% marks necessary in graduation to appear for the IBPS PO exam?

Ans: No, you don't need to graduate with a 60% average. Different banks may, however, have additional requirements that are flexible. In such circumstances, kindly review the comprehensive qualifying requirements.

Q. Is IBPS PO a government job?

Ans: The IBPS PO is not a position held by the government. The workers of these banks will work for their individual PSBs, not the government, even though all banks covered by IBPS are public sector banks and are entirely under the supervision of the Indian government.

Q. Is the IBPS PO job considered to be a Grade A job?

Ans: The banking industry is distinct from the other employees in the public sector. Government positions are categorized into grades, on the one hand. However, there are many scales used to categorize banking positions. In this situation, a newer Bank PO employee will be regarded as a Scale I officer.