An administrative services manager oversees an organization's services, including scheduling mail delivery, maintaining records, monitoring the facilities, and managing the administrative staff. 

They perform a range of duties related to preserving an organization's effectiveness. To learn more about an administrative services manager, read the whole article.

Who is an Administrative Service Manager?

Managers of administrative services organize, oversee, and coordinate tasks that improve an organization's productivity. These managers' specific duties vary, although they frequently manage operations, including recordkeeping, mail distribution, office housekeeping, and facility maintenance. 

They may oversee all support services in a small company and go by the title of business office manager. Multiple layers of administrative managers with varying specializations may be present in large businesses.

What are the roles and responsibilities of an Administrative Service Manager?

• Directing and assessing the administrative department's workforce operations to guarantee that the company runs smoothly and effectively.
• Creating, evaluating, reviewing, and putting in place procedures and controls for the administrative department.
• Recruiting, hiring, mentoring, and supervising support employees.
• The gathering, analyzing, and reporting departmental data and applying the data to address issues or improve performance.
• Establishing and upholding departmental rules, policies, spending limits, and deadlines.
• Handling or supervising employees as they carry out routine office duties like answering phones, guiding visitors, setting up meetings or trips, and distributing mail.
• Ensuring that records and information are properly maintained and arranged.
• Overseeing the upkeep, replacement, or repair of office machinery and equipment.
• Helping with installing and designing offices
• Ensuring the office's workspaces, policies, procedures, controls, and systems adhere to applicable laws or regulations.

Qualities to Become an Administrative Service Manager

Industry expertise

Since it is less centered on people and the individual, industry knowledge is categorized as a challenging skill rather than a soft ability. Technical expertise involves understanding computer languages, engineering principles, how to use sophisticated software, etc. It also includes information that isn't necessarily slanted. Patterns and trends exist in that environment, for instance. Many organizations prefer senior managers with past expertise in the same field because the new hire won't have to go through as much of a learning curve or spend as much time getting used to their new position.

Critical Analysis

Effective decision-making and problem-solving depend on two things: a manager's capacity to impartially assess all relevant information, viewpoints, opinions, and facts to arrive at the best result. The category for this talent is critical thinking. Critical thinking managers can look at problems from various angles and develop logical solutions based on logic and facts. 

Prioritization

In addition to managing their workload, managers must ensure that their staff members' workloads are distributed appropriately and consider task and project deadlines. Numerous projects are likely to be in progress at any given time, as with any team or organization. Employees cannot treat all necessary jobs as high priorities; hence, the manager's responsibility is to direct them as to which duties must be completed before moving on to the next.

Planning

means determining what to do, when it needs to be done, and how to achieve a goal. This element is frequently discussed in strategic management. Planning is essential since it determines what must be done in time, money, and resources. For instance, the success of each significant event depends on a calendar and milestones outlining. 

An intelligent manager must consider the best-case scenario and fallback options if problems arise during the execution stage.

Relationship Management  

Relationship management is all about using people as resources, and management is essential to this position. The success of a department or organization can be aided or hindered by relationships with external stakeholders and coworkers, superiors, and peers. The capacity to strike a balance between authority and teamwork is the aspect of this skill that is most challenging to develop. To do this, managers often turn to specific Leadership Styles; however, since attitudes regarding work and mental health have changed, some styles are no longer considered appropriate in the workplace. Emotions, views, and feedback suggest developing practical relationship management abilities.

Other Skills

• Project administration
• Communication abilities, both in writing and speaking
• Supervisor skill
• Planning and organizing skills
• Leadership Capabilities 
• Attention to detail
• Writing and reporting abilities in administration

Steps to Become a Successful Administrative Service Manager

Academic Requirements

• Completing a commerce course in 12th grade
• Business-related courses in accounting, finance, business studies, marketing, and operations subject matter from the beginning
• Taking admission examinations like the CAT, MAT, NMAT, SNAP, etc., will allow you to enrol in business courses.
• The entrance score is a requirement for university admission.

Acquire more knowledge after high school.

It may be preferable to have a bachelor's degree in business administration or a comparable discipline.

Additional accreditations or permits could be advantageous. Ability to research information, analyze it, and create solutions that work. Substantial time and task management, planning, and problem-solving skills. Excellent verbal and written communication, leadership, coaching, and interpersonal skills. Knowledge of office technology, including phones, computers, copiers, scanners, and fax machines.

Experience (work and related fields)

Managers of administrative services must have relevant work experience demonstrating management and leadership skills. Facility managers should have experience in general maintenance and repair, project management, and building maintenance, such as employment as cost estimators or general maintenance and repair workers. Managers of records and information should have administrative or operational recordkeeping experience. Legal documents and information managers frequently need prior paralegal or legal assistant expertise.

Training (job or related fields)

Because of the high responsibility associated with the position of administrative services manager, businesses favor hiring people with experience. Experience is gained through managerial and executive training. Furthermore, the International Facility Management Association (IFMA), which awards certifications in facility management, is the Institute of Certified Records Managers (ICRM).

Which accredits records and information managers, and ARMA International, which awards certifications in information governance, are just a few professional organizations offering training certification programs. A potential employer may use these training certifications to signify that a candidate has the necessary abilities for the position.

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Career as an Administrative Service Manager

Administrative support Managers oversee a wide range of tasks that make up the smooth operation of businesses.

A company may have several managers in charge of several departments' services, including recycling, printing, copying, security, recordkeeping, and mail. It has a promising future in administrative services. Managers may check office equipment, technological use, and energy consumption patterns. They might also make plans for the upkeep and replacing machinery, including computers.

Employment areas

• Healthcare
• State government
• Local government
• Educational services
• Private services
• Technical services
• Local government,
• Hospitals
• Finance
• Insurance

Job titles

• Administrative directors
• Administrative managers
• Administrative officers
• Administrators
• Building managers
• Business office managers
• Business unit managers
• Directors, operations
• Facility managers
• General Managers
• Industrial property managers
• Managers
• Office managers
• Records and information managers
• Records management directors

Salary of an Administrative Service Manager

Let us see the average annual salary of an Administrative Service Manager in some popular countries.

Training Courses for Administrative Service Manager.

Let us talk about some degrees to become a successful Administrative Service Manager.

Pros and Cons of Becoming an Administrative Service Manager

There are numerous reasons to work as an Administrative Service Manager. Get more opportunities to grow in the future, better compensation, and more responsibilities, among other things. There are drawbacks to work, though. If you are considering training, fully understand the position before committing. Here are a few Pros and Cons of working as an administrative service manager.

Advantages of becoming an Administrative Service Manager.

• The administrative service manager deals with organizational skills.
• Positive in approach
• Work-related Quick and effective
• Team that is focused on details
• Good tolerance
• Prioritize your work.
• Flexible
• Need to work independently
• Always adopt a positive outlook
• A multitasking administrative service manager is required

Disadvantages of becoming an Administrative Service Manager.

• Increased workload
• Working independently
• Patience:
• Loss of control
• Psychological burden
• High cost
• Performing freelance work
• Work v\s pay
• A lot of tension
• Staff conflict

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How to Become an Administrative Service Manager: FAQs

What types of administrative service manager profiles are available?

Business managers, administrative officers, directors, and business administrators are more available profiles for an executive service manager.

The administrative manager did what?

Administrative managers both perform these tasks directly and supervise the work of other administrative and clerical workers. Schedule management, payroll and personnel database management, report creation, and other clerical duties are all performed by executive managers.

What is the typical training period for administrative managers?

A 4-year bachelor's degree in business management or a closely related subject is typically required for administrative managers. An executive manager could occasionally get by with just an associate's degree with appropriate work experience.

How to handle administration effectively?

• Clarifying goals to become a successful office manager
• Be the company's best-organized employee.
• Be an excellent communicator.
• Be creative while resolving issues.
• Be understanding.
• Improve your negotiating abilities.
• Continuously improve your business acumen.
• A little legal expertise helps a lot.
• Comprehend emotional quotient.

Does managing Administrative Services involve stress?

Unsurprisingly, you've probably felt the pressure of impossible deadlines or standards as an administrative services manager. "Stress is prevalent in situations where employees are required to do activities that surpass their knowledge, talents, and coping skills," the WHO claims.

Are administrative service managers in demand?

Administrative services and facilities managers' employment is anticipated to increase by 9% between 2020 and 2030, which is approximately average for all occupations. Over the next ten years, there are expected to be, on average, 29,200 jobs for administrative services and facilities managers.

What are the top certificates that administrative managers can obtain?

The Certified Professional - Human Resource (IPMA-CP), Certified Management Accountant (CMA), Certified Manager Certification (CM), Project Management Professional (PMP), Society for Human Resource Management Certified Professional (SHRM-CP), and Certified Sales Professional are the top certifications for administrative managers (CSP)