This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
Location: Level 3 & 7, 114-120 Castlereagh Street,
New South Wales,
BSBLDR511 – Develop and use emotional intelligence
BSBMGT517 – Manage operational plan
BSBLDR502 – Lead and manage effective workplace relationships
BSBWOR502 – Lead and manage team effectiveness
BSBCUS501 – Manage quality customer service
BSBFIM501 – Manage budgets and financial plans
BSBHRM405 – Support the recruitment, selection and induction of staff
BSBWHS521 – Ensure a safe workplace for a work area
BSBWOR501 – Manage personal work priorities and professional development
BSBRSK501 – Manage risk
BSBINM501 – Manage an information or knowledge management system
BSBMKG501 – Identify and evaluate marketing opportunities